Emergency Call-Out
24/7 emergency plumbing & heating cover across Romford and Havering.
Plumbing and heating emergencies do not wait for office hours. Whether it is a burst pipe flooding your kitchen at midnight, a suspected gas leak or no heating in the depths of winter, our local emergency engineers are on call 24 hours a day, 7 days a week. We aim to be with you fast, make the situation safe and put it right.
Why choose Ashcroft for emergency 24/7
Genuinely 24/7
Real local engineers answer the phone day and night — not an overseas call centre passing you around.
Make-safe first
We isolate leaks, gas and water quickly to stop the damage, then explain your options clearly.
Transparent rates
We tell you our emergency rate before we set off — no shock bills when the work is done.
What’s included
- Burst & leaking pipes
- No heating or hot water
- Suspected gas leaks (turn off the supply & call us)
- Overflowing or blocked toilets
- Boiler lockouts & breakdowns
- Frozen & burst condensate pipes
Request a quote for emergency 24/7
Tell us a little about your home and we’ll get straight back to you with a fixed price.
Emergency 24/7 — your questions answered
Straight answers to the questions we hear most. Still unsure? Give us a call — we are happy to help.
What should I do if I smell gas?
If you smell gas, do not turn any switches on or off and do not use naked flames. Open doors and windows, turn off the gas at the meter if you can safely reach it, and call the National Gas Emergency Service on 0800 111 999. Then call us and we will attend to make the situation safe.
How much does an emergency call-out cost?
We always tell you our emergency rate before we set off, so there are no shock bills. The exact cost depends on the time of day and the work required, but our pricing is transparent and explained up front.
Which areas do you cover for emergencies?
We provide 24/7 emergency cover across Romford, Hornchurch, Upminster, Harold Hill, Collier Row, Gidea Park, Rainham and the wider London Borough of Havering and surrounding Essex.
Ready for a warmer, worry-free home?
Book a free, no-obligation quote today. Friendly local engineers, fixed prices and a 12-year guarantee on new boilers.